Frequently asked questions.
Answers to the questions we hear most. Cannot find yours? Our team is happy to help.
Your questions
Ordering, doctors, tests, medicines and home care.
Choose a service, add it to your cart and check out. You can check out as a guest, or sign in to track your orders.
The payment methods available to you are shown at checkout.
Open Find a Doctor, choose a specialty, add the consultation to your cart and check out. Add your preferred date and time in the order notes and our team will confirm it.
Book a video consultation and our team sends you a video link once the time is confirmed.
Choose your tests, book them and follow the preparation steps shown after checkout. You can add home sample collection to your order.
Yes. Add Home Sample Collection to your order and our team will confirm the visit with you.
Each package page lists every test it includes, so you know exactly what you are booking.
Send your prescription on the Upload Prescription page. Our team confirms it with you before delivery.
Pick a service such as nursing, physiotherapy or a caregiver, add it to your cart and check out. Our team calls to confirm the visit.
Send an enquiry on the Medical Tourism page and our team will contact you to talk through your options.
Yes. Use the language switcher at the top of any page to move between English and Bangla.
Call +880 1730486954 or email info@remedi.com, Saturday to Thursday, 9:00 AM to 7:00 PM.
Have a question first?
Call or message our team and we will help you choose.