Privacy Policy.
Last updated: October 2026. How Remedi collects, uses and protects your information.
What we collect
We collect the information you give us, such as your name, phone number, email address, delivery address, order details and any prescriptions or reports you upload. We also collect basic technical information such as your device and pages visited.
How we use it
We use your information to process orders, arrange services, contact you about your booking, improve the site and meet legal obligations.
Health information
Prescriptions, reports and other health information are treated as sensitive. We use them only to provide the service you asked for and share them only with the professionals who need them to do so.
Sharing
We share information with doctors, laboratories, delivery partners and payment providers only as needed to deliver your order. We do not sell your personal information.
Cookies
We use cookies to keep the site working, remember your cart and understand how the site is used. You can control cookies in your browser settings.
Security
We take reasonable steps to protect your information, but no online service can be completely secure.
How long we keep it
We keep information for as long as needed to provide our services and meet legal and accounting requirements.
Your choices
You can ask us to access, correct or delete your personal information, subject to legal requirements. Email info@remedi.com to make a request.
Children
Our services are intended for adults. Parents and guardians may book services on behalf of children.
Changes and contact
We may update this policy from time to time. Questions? Email info@remedi.com or call +880 1730486954.